All Systems Operational
Application ? Operational
90 days ago
99.89 % uptime
Today
Messaging Servers ? Operational
90 days ago
100.0 % uptime
Today
Web Chat Servers ? Operational
90 days ago
100.0 % uptime
Today
Slack Servers ? Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - We have been informed that the issue has been resolved by our hosting provider, and service should now be fully restored. Apologies for the long outage, we understand it was stressful on everyone. When we receive a root cause analysis from our service provider we will share it.
Sep 17, 08:05 UTC
Update - Although the Heroku status page has not given the all clear, our metrics and customer reports indicate service is restored. We will closely monitor and if anything changes we will update the status here.
Sep 17, 07:46 UTC
Update - We are continuing to investigate this issue.
Sep 17, 07:44 UTC
Update - While we have not received official word from Heroku, we are seeing service rapidly recovering.
Sep 17, 07:26 UTC
Update - Heroku has provided an update - we do not yet have a resolution timeline, but it does appear there is progress being made: "Engineers have identified the issue for Common Runtime apps in the EU Region and actively working on resolving the issue. The requests to these applications would fail with a timeout."
https://status.heroku.com/incidents/2359
Sep 17, 07:08 UTC
Update - We have not yet had a meaningful update from Heroku - we will continue to monitor and will report as soon as we learn anything more.
Sep 17, 06:58 UTC
Update - Our hosting provider, Heroku, is experiencing a major outage - we are closely monitoring and will continue to provide updates until the issue has been resolved.
Sep 17, 06:17 UTC
Update - We are continuing to investigate this issue.
Sep 17, 05:52 UTC
Investigating - We are currently investigating this issue.
Sep 17, 05:52 UTC
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.