LIvechat Connection Issues
Incident Report for Flow XO
Resolved
This incident has been resolved.
Posted Oct 12, 2022 - 18:47 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 12, 2022 - 18:35 UTC
Monitoring
Live chat should not be fully online.
Posted Oct 12, 2022 - 18:35 UTC
Update
A fix is being deployed, and should have the issue resolved within the next 30-45 minutes.
Posted Oct 12, 2022 - 18:31 UTC
Identified
We believe we have a mitigation identified and are working on building and deploying a fix
Posted Oct 12, 2022 - 17:28 UTC
Update
We are continuing to investigate this issue, and will update as soon as we have identified the problem
Posted Oct 12, 2022 - 16:00 UTC
Investigating
We are experiencing live chat connectivity issues and are actively investigating
Posted Oct 12, 2022 - 12:35 UTC
This incident affected: Web Chat Servers.