Major Knowledge Base Outage

Incident Report for Flow XO

Resolved

This incident has been resolved.

Posted Aug 16, 2024 - 05:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 16, 2024 - 04:54 UTC

Update

A fix has been implemented and is being deployed. We'll update once we have an ETA.

Posted Aug 16, 2024 - 03:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 16, 2024 - 02:21 UTC

Investigating

We have identified a very high error rate on Knowledge Base queries. We are investigating.

Posted Aug 16, 2024 - 01:58 UTC

This incident affected: Application.